What Information Do We Collect?
We collect various types of information when you interact with us on our website. For example, we may use “cookies” to obtain certain information from your web browser. By transferring these alphanumeric identifiers or “cookies” that your browser creates at our request in an approved and standardized place on your computer, Health Dimensions assigns you a unique customer code and records information about your activity on our website. When you visit or return to our website, we read the cookie to identify you as one of our customers (or prior visitor) to help you recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and modify site elements and special offers to you.
The following categories of information collected include but are not limited to:
- Your first and last name / A business or other physical addresses, including street name and name of a
city or town.
- Payment Information
- Your email addresses.
- Your telephone number.
- Your order history which will include all relevant data.
- Your IP address and browser information.
- Any other identifier that permits the physical or online contacting of a specific individual.
Do We Share Your Information?
The information gathered may be shared with corporate affiliates of Health Dimensions. We also share the information with third parties, including responsible companies with which we have a relationship. For example: Some of our vendors may work closely with us to create a vendor shop within the Health Dimensions site or to ship your order directly to you. In certain instances, we may share certain information about you with that vendor (e.g., if you decide to buy their products).
You also may make a purchase from Health Dimensions through a link from another web site or search engine and may use their express checkout tool to do so. When you do, please be aware that both Health Dimensions and that website or search engine will receive your information. In some cases, Health Dimensions may enter into a co-branding relationship with another website that offers you products or services that supplement Health Dimensions offering (e.g., flowers).
In those cases, you may link from Health Dimensions to another site to purchase the item. In that case, both Health Dimensions and the other website may receive your information.
We may retain reliable third party companies to provide order fulfillment and customer service on our behalf and they will have access to your information.
For some of our products, Health Dimensions may provide you with a link to the supplier of that product so that you may get further information. If you link to the supplier’s site, the supplier may collect or receive information about you.
Like other companies, Health Dimensions may use an outside company to place its advertising banners or links on other sites or to permit other companies to place its advertising on Health Dimensions. In certain cases, the advertiser may collect information on people who click on the banner or link. Health Dimensions will, on occasion, rent or exchange its customer’s names, addresses, and transaction nominations with other marketers. Customers will be provided with a choice not to have their contact information rented or exchanged via an opt-out mechanism by which to exercise their choice. Health Dimensions will promptly honor such opt-out requests at no cost to its customers.
Health Dimensions also may share your personal information with outside companies that perform services for Health Dimensions. For example, we may retain an outside company to manage a database containing certain customer information or to create and distribute an email offering. In those situations, the outside party is performing work for Health Dimensions, and Health Dimensions takes appropriate steps to ensure your information is used only to provide the services requested by Health Dimensions, and not for other purposes.
Additionally, Health Dimensions may share account or other information when we believe it is necessary to comply with the law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
And in the event that some or all of the business assets of Health Dimensions are sold or transferred, we generally would transfer the corresponding information about our customers.
Finally, Health Dimensions may share your personal information with unrelated outside companies so that they can directly market their products or services to you if we feel that a company offers products or services that we believe may be of interest. We also may provide you with the opportunity to sign-up on our website to receive such email offers.
Can I Review and Change My Information?
Under “My Account”, you can edit the following profile data: Name, gender, job title, occupation, company size, shopping and billing addresses, email address and password.
If you would like to email Customer Assistance, please do so at firstname.lastname@example.org
Questions regarding your charge account can be forwarded to our Customer Service Department at email@example.com or by calling toll free at 877-503-2477.